The electronics are evaluated via multiple steps. We follow a very thorough inspection process when we receive a device. First, we record the item’s electronic serial number (ESN) or IMEI. We then run the device through a tool at swappa.com or checkesnfree.com to ensure the item has not been reported lost or stolen. If it’s cleared, we inspect the device, remove all data and pay the customer.
In addition, we make sure that the model you have selected is accurate. We assess the physical condition of the item(s) to see if the category you selected matches its description. We look to see for scratches, dents, etc. We also look to see if the item(s) is real or counterfeit, as well as look to see if there was any tampering done to the item. Your item(s) is then checked for water damage and the battery life is also tested. Lastly, we look to make sure that all passwords are removed so we can reset the phone and wipe out all personal information. If your assessment was accurate, we will send you the money in the method you select. If not, we will offer you a new price, which you can accept, or ask for your item(s) back.
Rest assured, at EasyTradeNow, we give you the most value for your item. As part of EasyTradeNow’s promise to each of its customers, we remove all data from each device we receive by following manufacturer guidelines to do a factory reset and remove and destroy the SIM card (where applicable).